Head of Operations Excellence

6 days ago

London, Greater London, United Kingdom Savills Management Resources Full time
About the Role

Savills Property Management is seeking a seasoned leader to spearhead the development of our national operations team. As the Head of Operations Support, you will play a pivotal role in enhancing the function and practices of the team, driving consistency and best practice across all operational teams.

Key Responsibilities
  • Develop and implement strategies to ensure regulatory and service KPIs are met, and more efficient working practices are adopted.
  • Drive consistency in approach to operational and statutory compliance management across the Division.
  • Represent the Hub at Safety+ board level and provide specialist advice related to FM operations, services, systems, and process mobilisation and operational delivery across the portfolio.
  • Identify new ways of working and new systems/technology that could develop the service offering.
  • Provide leadership and guidance to the senior operations team within the Ops & Compliance Hub.
Requirements
  • No less than 5 years experience of working at Senior Management level within the FM/Property Management sector.
  • An in-depth knowledge of Property Management systems such as Source to Pay, compliance systems, CAFM, process mapping, etc.
  • An in-depth understanding of relevant health & safety legislation and in possession of a relevant H&S qualification (IOSH/NEBOSH).
  • Membership of recognised FM industry body (IWFM/RICS).
What We Offer

Savills Property Management offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced leader, looking to make a significant impact, we encourage you to apply for this exciting opportunity.

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