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Director of Operational Excellence

2 months ago

London, Greater London, United Kingdom Goldsmiths, University of London Full time
About the Role

Goldsmiths, University of London is a world-renowned institution of higher education, known for its innovative approach to teaching and research. We are seeking a highly skilled and experienced professional to join our People and Organisational Development team as the Assistant Director of Operations.

Key Responsibilities
  • Manage the People Operations and Data Services, ensuring efficient operations and continuous process improvement.
  • Lead the development of HR policies and procedures, aligning with the university's strategic objectives.
  • Contribute to the implementation of the People Strategy, working closely with the Director of People and Organisational Development and their team.
  • Manage recruitment, HR systems, and people operations, ensuring a seamless employee experience.
  • Develop and maintain data analysis tools and reports, providing insights to inform business decisions.
  • Collaborate with academic heads and managers to enhance the staff experience and support the delivery of university-wide projects.
Requirements
  • Extensive experience in data systems and proficiency in data analysis tools, particularly in a higher education setting.
  • Excellent management and interpersonal skills, with the ability to communicate complex data insights effectively.
  • Strong analytical and problem-solving skills, with a creative and innovative approach to HR challenges.
  • Ability to work in a fast-paced environment, with a resilient and flexible attitude.
About Goldsmiths, University of London

Goldsmiths is a world-leading centre of educational excellence, known for its innovative approach to teaching and research. We are committed to delivering a contemporary and solutions-focused HR service that supports our academic heads and managers, and enhances the staff experience.