Pet Care Support Specialist
3 weeks ago
We are collaborating with a dynamic and forward-thinking veterinary expert that provides an exceptional membership service. If you are passionate about animals and dedicated to delivering outstanding customer service, we invite you to explore this opportunity to become a vital part of their team as a Pet Care Support Specialist.
In this role, you will warmly welcome clients, handle phone inquiries with a friendly demeanor, and efficiently manage appointment scheduling.
Welcome clients and their pets with a friendly smile and positive energy.
- Respond to phone calls and emails with professionalism and a welcoming attitude.
- Offer clients detailed information regarding services, treatments, and products.
Client Advocate:
- Assist pet owners with their bookings, ensuring all information is accurate and current.
- Help clients comprehend treatment plans and aftercare instructions.
- Address pet-related questions with compassion and knowledge.
- Process payments and manage billing with precision and efficiency.
Provide innovative solutions to improve client satisfaction and clinic operations.
Animal Enthusiast:
A true love for animals and their welfare.
Tech Proficient:
Comfortable with computers, scheduling systems, and digital record management.
Collaborative Team Member:
Eager to assist and contribute wherever necessary.
Daily interactions with delightful pets.
- Opportunities for Growth: Ongoing learning and professional advancement.
- Community Contribution: Make a significant impact in the lives of pets and their owners.
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Pet Care Customer Service Representative
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