Health Care Assistant

6 days ago

OldburyonSevern, South Gloucestershire, United Kingdom Hill Top Medical Centre Full time
About the Role

We are seeking an experienced Primary Care Health Care Assistant to join our team at Hill Top Medical Centre. As a key member of our nursing team, you will play a vital role in providing high-quality patient care and supporting the smooth operation of our practice.

Key Responsibilities
  • Provide support to the practice nursing team to enable them to function effectively
  • Prepare consulting rooms for effective consultation
  • Maintain clinical stocks such as vaccines and drugs
  • Provide care to patients according to and by following practice-approved protocols
Main Duties
  • Prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials
  • Ensure couches are kept clean
  • Maintain vaccine stock levels and stock rotation as agreed with the practice nurses
  • Maintain and order drugs, instruments, and clinical supplies
  • Take and record blood pressures using templates as requested by doctors or nurses
  • Perform venepuncture for patients
  • Test urine specimens using appropriate equipment and record as requested
  • Ensure that specimens brought in by patients or taken by doctors or nurses are ready for collection by the pathology service
  • Perform other clinical tasks as trained and agreed to meet the needs of the practice
  • Apply simple dressings
  • Suture/staple removal
  • Perform any other task within the skills of the post holder
Responsibilities
  • Work as part of a team
  • Organize and prioritize own workload on a day-to-day basis
  • Observe strict rules about patient confidentiality at all times
Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the practice Health and Safety Policy, the practice Health and Safety Manual, and the practice Infection Control policy and published procedures.

Equality and Diversity

The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:

  • Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights
Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work
Quality

The post-holder will strive to maintain quality within the Practice, and will:

  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Alert other team members to issues of quality and risk
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients' needs
  • Effectively manage own time, workload, and resources
Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize people's needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services

The post-holder will:

  • Apply Practice policies, standards, and guidance
  • Discuss with other members of the team how the policies, standards, and guidelines will affect own work

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