Customer Service Representative

1 month ago


Basingstoke, United Kingdom Pertemps Basingstoke Full time

Customer Service Administrator

Pertemps Basingstoke is currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is an ongoing temporary role that could lead to a permanent position.

Responsibilities:

* Respond to customer inquiries via phone and email
* Log queries on the company's CRM system
* Investigate and resolve customer issues
* Maintain accurate records and reports
* Collaborate with internal teams to resolve customer queries
* Develop and maintain strong relationships with customers and depots


Requirements:

* Previous experience in a customer-facing role
* Excellent communication and analytical skills
* Proficiency in Microsoft packages


Shift Times:

* Sunday to Thursday: £12.20 per hour
* Tuesday to Saturday: £12.70 per hour


If you are interested in this Customer Service position, please apply with an up-to-date CV or contact Amy at the Pertemps Basingstoke branch.



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