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Underwriting Operations Leader

3 months ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

Position Overview

An opportunity has emerged within Admiral Insurance Plc for an Underwriting Team Manager.

This position entails overseeing the underwriting division as we adapt to a new operational framework. You will manage the daily functions of the team, ensuring high performance while contributing to significant strategic initiatives. The Underwriting Team Manager will be instrumental in fostering a constructive and efficient workplace culture.

The ideal candidate will seamlessly integrate into a dynamic and prominent setting, demonstrating the ability to take immediate action. You will be entrusted with the responsibility to establish direction and lead effectively, while maintaining a hands-on involvement.

Admiral Insurance Plc is a forward-thinking and innovative organization, placing you at the core of our values, working in a flexible environment and propelling decision-making processes – your efforts will be crucial in maintaining our momentum.

About Admiral Insurance Plc

Admiral Insurance Plc represents an exciting segment of the Admiral Group. We embody the creativity and agility of a startup while benefiting from the stability of a well-established parent company.

Our journey began with the introduction of unsecured personal loans and has evolved into being a leading direct-to-consumer car finance provider. We have consistently progressed and have ambitious plans for the future.

We are set to reintroduce our car finance product and launch second charge mortgages, seeking individuals eager to learn, enthusiastic about engaging fully, and ready to tackle challenges to help us build a remarkable lending business for our clients.

Key Responsibilities:

  • Oversee the daily operations of the underwriting team.
  • Review reporting and management information, analyzing insights to enhance performance.
  • Conduct regular quality assurance assessments of team outputs and identify training requirements.
  • Serve as a subject matter expert, providing guidance and support to team members.
  • Assist in the rollout of new systems and processes.
  • Support strategic underwriting projects, ensuring operational requirements are well-defined and accurate.
  • Prioritize tasks to meet service level agreements and achieve team objectives.
  • Facilitate the launch of our new motor finance division, considering support for motor customers during evenings and weekends to establish a prompt service level for dealership applications.

Required Skills and Experience:

  • Proven underwriting experience within a lending organization is essential.
  • Contribute positively to the Admiral culture, ensuring team members are engaged and satisfied.
  • Possess the confidence to challenge existing practices, fostering an environment of continuous improvement.
  • Demonstrate initiative with excellent time management and organizational skills.
  • Maintain a flexible and adaptable approach as processes and systems evolve.
  • Exhibit a positive demeanor and influence within the team.
  • Focus on quality, being receptive to feedback and effective in providing it to others.

Desirable Skills:

  • Experience in an underwriting management capacity is preferred.
  • Familiarity with unsecured personal loans and motor finance, as well as CIFAS/SIRA loadings and assessments, is advantageous.

Compensation, Benefits, and Work-Life Balance

At Admiral, we take pride in our diverse workforce, prioritizing our people and customers. We offer excellent benefits to promote a healthy work-life balance, contributing to our recognition as one of the Sunday Times Best Big Companies to Work For in the UK.

All employees receive a generous holiday allowance, which increases with tenure, along with the option to buy or sell additional days of leave.

Our Commitment to Diversity

Admiral is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunities employer, committed to preventing discrimination based on race, gender, national origin, sexual orientation, disability, age, or any other legally protected status.