Client Training Support Specialist
3 weeks ago
Hybrid Client Support Specialist:
Zachary Daniels presents an exciting opportunity to become part of a rapidly expanding footwear organization.
In response to the growing demand for their products and the need to maintain exceptional service for their dedicated clientele, the company is eager to enhance its current workforce.
We are seeking to hire a full-time Client Support Specialist to engage with various service channels.Deliver outstanding online assistance to our current and prospective clients by addressing any concerns and enhancing the overall customer experience.
- Address inquiries across multiple platforms, including electronic communication and social media, while adhering to our high service standards in a dynamic work environment.
- Provide weekly insights to the team, reporting to the Client Support Manager, and highlighting any recurring challenges for appropriate escalation.
- The selected candidate will be expected to assist in other business areas as required.
- Conduct fraud assessments on orders, managing risk-related orders promptly.
Client Support Skills:
Proficient in computer usage with familiarity in social media communication
- Flexible working arrangements
- Complimentary onsite parking
- Paid one-hour lunch break
- Shift patterns may be adjusted after a trial period to benefit both the employee and the organization.
Focusing on Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | Health & Safety & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Executive | Sales | Supply Chain & Logistics.
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