Lead Customer Operations Manager
7 days ago
We are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail Group. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.
Key Responsibilities- Lead and develop a team of Customer Operations Managers to achieve business objectives and deliver exceptional customer service.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with cross-functional teams to drive business results and improve operational efficiency.
- Provide coaching, guidance, and support to team members to ensure they have the skills and knowledge needed to succeed.
- Monitor and analyze key performance indicators to identify areas for improvement and develop strategies to address them.
- Proven experience in a leadership role, preferably in a customer-facing or operations environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Ability to analyze complex data and develop strategies to drive business results.
- Strong problem-solving and decision-making skills, with the ability to work in a fast-paced environment.
We offer a competitive salary and benefits package, including a 10% on-target bonus, generous holiday allowance, flexible working, and a pension scheme. We also offer opportunities for career development and growth, as well as a positive and inclusive work environment.
We are committed to diversity and inclusion, and we welcome applications from candidates from all backgrounds. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Lead Customer Operations Manager
3 days ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and...
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Lead Customer Operations Manager
3 days ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and...
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Lead Customer Operations Manager
1 day ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
1 day ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking an experienced and skilled Customer Operations Lead to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver results across a balanced scorecard.Key ResponsibilitiesLead and develop a team of Customer...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking an experienced and skilled Customer Operations Lead to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver results across a balanced scorecard.Key ResponsibilitiesLead and develop a team of Customer...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
2 days ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
3 days ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and develop...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Operations Lead to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a team...
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Lead Customer Operations Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Operations Lead to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a team...
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Lead Customer Operations Manager
7 days ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional results across a balanced scorecard.Key ResponsibilitiesLead and develop a team...
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Lead Customer Operations Manager
7 days ago
Worthing, West Sussex, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional results across a balanced scorecard.Key ResponsibilitiesLead and develop a team...
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Lead Customer Operations Manager
7 days ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail Group. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and...
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Lead Customer Operations Manager
7 days ago
Worthing, West Sussex, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Customer Operations Manager to join our team at Royal Mail Group. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and...
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Fire Door Specialist
2 weeks ago
Worthing, West Sussex, United Kingdom Operations Resources Full time{"h1": "Fire Door Specialist Wanted for Operations Resources", "p": "We are seeking an experienced Carpenter to join our team at Operations Resources. As a Fire Door Specialist, you will be responsible for servicing and maintaining fire doors across the South coast area.Key Responsibilities:* Service and maintain fire doors to ensure compliance with...
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Fire Door Specialist
2 weeks ago
Worthing, West Sussex, United Kingdom Operations Resources Full time{"h1": "Fire Door Specialist Wanted for Operations Resources", "p": "We are seeking an experienced Carpenter to join our team at Operations Resources. As a Fire Door Specialist, you will be responsible for servicing and maintaining fire doors across the South coast area.Key Responsibilities:* Service and maintain fire doors to ensure compliance with...
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Retail Store Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Dreams Ltd Full timeAbout UsDreams Ltd is a leading bed retailer in the UK, committed to making work a special place to be. We're passionate about our people and customers, and we're looking for a talented Retail Store Manager to lead our team in Worthing.Job SummaryWe're seeking a highly experienced Retail Store Manager to drive sales and customer satisfaction in our Worthing...
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Retail Store Manager
2 weeks ago
Worthing, West Sussex, United Kingdom Dreams Ltd Full timeAbout UsDreams Ltd is a leading bed retailer in the UK, committed to making work a special place to be. We're passionate about our people and customers, and we're looking for a talented Retail Store Manager to lead our team in Worthing.Job SummaryWe're seeking a highly experienced Retail Store Manager to drive sales and customer satisfaction in our Worthing...