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Customer Service Representative

2 months ago

Chelmsford, Essex, United Kingdom Adecco UK Limited Full time
Customer Service Advisor

Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues and providing top-notch support? We're seeking a talented Customer Service Advisor to join our team at Adecco UK Limited.

Key Responsibilities:
  • Engage with customers via various channels, ensuring a high level of service and resolving issues efficiently.
  • Utilize your product knowledge to provide guidance and advice to customers, ensuring they receive the best possible support.
  • Process orders accurately and efficiently, handling delivery issues with professionalism and tact.
  • Respond promptly to inquiries, providing assistance across various channels and ensuring customer satisfaction.
  • Contribute to the smooth operation of the team by undertaking general administrative tasks and developing your product knowledge.
Requirements:
  • Excellent verbal and written communication skills are essential for this role.
  • Previous experience in a customer service role is required, with a proven track record of delivering exceptional customer experiences.
  • Strong attention to detail and organizational abilities are necessary for this position.
  • Computer literacy is a must, with the ability to thrive in a busy environment.
What We Offer:
  • A competitive salary range of £25,000 - £26,000 per year.
  • A bonus scheme to reward your hard work and dedication.
  • A casual dress code for a relaxed working environment.
  • Employee discounts on our range of products.
  • Free on-site parking for your convenience.
Working Hours:

Full-time, Monday to Friday, with no weekends. Working hours: Monday to Friday, 8:30am-5:30pm.

Adecco UK Limited is a disability-confident employer, committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.