Food and Beverage Service Associate

2 days ago

Manchester, United Kingdom Aimbridge Hospitality Full time
{"title": "Food & Beverage Assistant - Christmas Temp", "description": "About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.

What's in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

  • Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Staff meals on duty
A Day in the Life

As a Food & Beverage Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Job Responsibilities:
  • Greet guests and take their orders in a friendly and professional manner
  • Ensure that food and beverage orders are prepared and served promptly
  • Upsell food and beverage items to guests as required
  • Handle cash, card, and other forms of payment accurately
  • Maintain a clean and tidy dining area, including tables, chairs, and floor
  • Set up and clear tables for breakfast, lunch, and dinner
  • Serve guests in our conference and events areas
  • Assist with room service orders as required
  • Provide excellent customer service at all times
  • Ensure that health and safety regulations are followed at all times
  • Attend training sessions and team meetings as required
  • Other duties as assigned by the Food and Beverage Manager
About the Role

Based in Mercure Manchester Piccadilly Hotel, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What We Need from You

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. You may have the opportunity to take on a permanent position after this period.

At Aimbridge, we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

", "lang_code": "en-US"}

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