Principal SRE Engineer

3 weeks ago

London, Greater London, United Kingdom loveholidays Full time

About Us

We are a dynamic online travel agency where technology drives our achievements. Our platform has successfully facilitated countless dream vacations for travelers.

With millions of daily visitors, our diverse range of services processes thousands of requests each second, while ensuring optimal search performance. Our observability framework captures extensive logs and metrics, enabling us to maintain high operational standards.

We prioritize innovation through open-source technologies, contributing back to the community through various initiatives.

Key Responsibilities

  • As our inaugural Site Reliability Engineer, you will enhance our SRE methodologies, focusing on incident management, postmortems, service level objectives (SLOs), and error budgets.
  • You will aid in the development of robust, efficient, and scalable systems, collaborating closely with our existing Platform Infrastructure team.
  • Promote the integration of SRE principles across teams to elevate overall reliability.
  • Monitor and improve the reliability metrics of our platform.
  • Facilitate a balance between reliability and feature rollout through effective use of SLOs and error budgets.

Our engineering teams are responsible for the entire lifecycle of services, from initial development to high-load production operations. Your role will be to empower these teams in their operational endeavors.

What You'll Be Working On

  • Establish our SRE function by advocating for best practices and processes in reliability.
  • Identify performance bottlenecks in critical applications using advanced profiling tools.
  • Develop tools or enhance existing applications with a focus on reliability and performance.
  • Ensure our systems can handle significant load increases through strategic improvements.
  • Reduce mean time to detection and recovery by enhancing our observability and alerting mechanisms.
  • Identify system vulnerabilities through rigorous analysis.

Our architecture is service-oriented and hosted on cloud platforms. Engineering teams manage their services' infrastructure using modern tools and practices.

We emphasize observability, continuously refining our monitoring and alerting systems, currently centered around a robust ecosystem. Our service mesh enables comprehensive visibility of all production services.

Performance and scalability are core to our software and infrastructure development, achieved through a blend of computer science principles and cutting-edge cloud technologies.

Our teams are encouraged to select the most suitable tools for their tasks, utilizing a variety of programming languages including Java, Go, Rust, Python, and JavaScript.

Qualifications

  • Strong understanding of SRE principles.
  • Expertise in performance and scalability optimization.
  • Familiarity with HTTP, web services, and RESTful architectures.
  • Experience with containers and cloud environments.
  • Knowledge of testing, reliability, and monitoring practices.
  • Proficiency in Linux systems.
  • Skills in low-level debugging and troubleshooting.

What We Offer

  • Generous company pension contributions.
  • Dedicated training budget for professional development.
  • Discounted travel opportunities for you and your loved ones.
  • Annual leave of 25 days, plus public holidays, with additional days accrued based on service.
  • Flexible annual leave options.
  • Benefits including a cycle-to-work scheme and eye care vouchers.

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