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Supervisor - Team Leader

2 months ago

London, Greater London, United Kingdom Queen Adelaide Full time

About Us

The Queen Adelaide is a popular pub located in a vibrant area, serving delicious British cuisine and offering a warm atmosphere for families and professionals alike.

Our Vision

We strive to provide exceptional customer service, train our team to deliver outstanding experiences, and maintain a safe and efficient work environment.

Job Summary

We are seeking a skilled Supervisor to join our team, responsible for leading shifts, training staff, and ensuring the success of our pub.

Key Responsibilities

  • Lead shifts safely and effectively, ensuring the well-being of customers and staff.
  • Train and develop team members to deliver exceptional customer service and maintain high standards.
  • Monitor and maintain a clean and safe working environment.
  • Assist in the management of inventory, supplies, and equipment.
  • Collaborate with the General Manager to achieve business objectives and improve operations.

What We Offer

  • Access to our Career Pathway, Apprenticeships, and training and development courses.
  • Free meals.
  • Weekly pay.
  • 28 days holiday per year.
  • 20% discount in all Young's pubs and hotels.
  • Share Save Scheme.
  • Company Pension Scheme.

Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service.
  • Strong leadership and communication skills.
  • Ability to train and develop team members.
  • Basic knowledge of inventory management and safety procedures.
  • Commitment to your career in hospitality and a willingness to learn and grow.