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Depositary Services Relationship Manager

3 months ago


London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust Corporation

Northern Trust Corporation, a Fortune 500 company, is a globally recognized, award-winning financial institution with over 130 years of experience. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

Role Overview

As a Senior Relationship Manager for Depositary Services, you will be responsible for managing relationships with allocated depositary clients. You will play a key role in ensuring the smooth operation of our depositary services, supporting client growth, and contributing to the strategic direction of the business.

Key Responsibilities

  • Maintain a robust control environment aligned with corporate standards and industry best practices for depositary services.
  • Deliver day-to-day UK Depositary Services functions in accordance with established best practices.
  • Ensure all Depositary obligations are successfully met by establishing, monitoring, and refining applicable procedures and controls.
  • Provide exceptional client support on a daily basis, assisting with regulatory changes impacting clients and managing client-led change initiatives. Maintain high quality client deliverables and adherence to service level agreements.
  • Cultivate and nurture strong client relationships to achieve high levels of satisfaction and optimize Northern Trust's commercial positioning within the UK Depositary Services industry.
  • Support due diligence and on-site inspections of relevant third parties, operating independently of other Northern Trust group entities.
  • Collaborate effectively as a key member of a client-facing team.
  • Maintain ongoing communication with the pan-European Depositary Operations function.
  • Monitor the regulatory environment and assess its impact on our business operations.

Qualifications & Skills

The ideal candidate will possess:

  • A strong understanding of UK Funds operating models and fund administration arrangements.
  • Familiarity with key UK regulations applicable to the fund and depositary banking industry.
  • Knowledge of various portfolio investment strategies and asset classes.
  • Excellent communication and relationship management skills.
  • A collaborative team player who embodies Northern Trust's values and cultural synergies.
  • A College or University degree and/or relevant proven work experience is required.
  • Previous experience in a similar function within a custodian bank, securities industry, or investment management firm offering the full fund administration suite of services is highly desirable.