Assistant Store Manager

1 month ago


London, Greater London, United Kingdom Ermenegildo Zegna Holditalia S.p.A Full time
Assistant Store Manager

At Ermenegildo Zegna Group, we're seeking a talented Assistant Store Manager to join our team in London. As a key member of our store leadership team, you'll play a vital role in driving sales, building customer relationships, and promoting our brand values.

Key Responsibilities
  1. Drive sales growth and achieve individual and team targets through effective sales strategies and customer engagement.
  2. Support the Store Manager in supervising staff, providing coaching and training, and ensuring optimal productivity.
  3. Collaborate with the Store Manager and local Marketing and CRM teams to develop and implement marketing initiatives.
  4. Identify training and development needs and provide coaching and training to the store team.
  5. Support the Store Manager in recruiting and onboarding top talent and maintaining a positive store culture.
  6. Work with the Store Manager to provide feedback on products and collections and stay updated on stock situation, consolidation, and transfers.
  7. Assist with the implementation and maintenance of visual merchandising guidelines to maximize store appeal.
  8. Ensure the team's appearance and attitude, the store experience, and all operational activities adhere to Company Guidelines and the Zegna Code of Ethics.
  9. Promote the usage of digital services to increase business opportunities and improve customer service.
About Us

Ermenegildo Zegna Group is a global luxury lifestyle brand founded on a proud history of craftsmanship and quality dating back to 1910. We're committed to creating exceptional products while prioritizing the quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.



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