Support Services Manager

7 days ago


Newport, Newport, United Kingdom Isle of Wight Council Full time

Job Summary:

The Isle of Wight Council is seeking a highly skilled Business Support Coordinator to join our Children's Services Resilience Around the Family Team (RAFT). As a key member of our team, you will be responsible for coordinating Family Time supervised contacts, meetings, and supervisions.

Key Responsibilities:

  • Coordinate and organize Family Time sessions (Supervised contact) under the professional guidance and supervision of Children's Services.
  • Work alongside experienced social workers and managers to improve outcomes for families.
  • Develop and maintain effective relationships with stakeholders, including children, families, and community partners.
  • Provide administrative support to the team, including data entry, record-keeping, and reporting.
  • Contribute to the development and implementation of policies and procedures related to Family Time.

Requirements:

  • Experience working with children and families in a support role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and other relevant software.

Benefits:

  • Annual leave entitlement of 32 days p/a PLUS public holidays.
  • Local Government pension scheme.
  • Discounted Solent ferry travel.
  • Island bus network discount.
  • Cycle to work scheme.
  • Staff parking permit scheme.
  • Discounted island sports & leisure gym membership.
  • National and local discounts & benefits schemes.
  • Relocation scheme of up to £8,000 may be available for some roles (subject to criteria).
  • Travel allowance may be available if commuting from the mainland (subject to criteria).

About the Isle of Wight Council:

The Isle of Wight Council is a Disability Confident Employer and is committed to safeguarding and promoting the welfare of children and young people. We actively promote the diversity of our workforce and provide flexible working options (where appropriate) to support the different needs of our employees.



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