Operational Leadership Manager

3 weeks ago


Cwmbran, Torfaen County Borough, United Kingdom Welsh Ambulance Services Full time
Job Overview

We are seeking an experienced and innovative leader to join our Operations Senior Leadership Team as an Assistant Director of Operations, Integrated Care. This role will be responsible for leading the convergence of our Clinical Support Desk and NHS 111 Wales services into a single Remote Integrated Clinical Service.

The successful candidate will have a proven track record in senior operational management and leadership, with exceptional communication, influence, and negotiation skills. They will be deeply committed to enhancing quality and the patient experience, and passionate about developing and supporting staff to provide the best possible care for our patients.

The ability to speak Welsh is desirable for this post, and we welcome applications from Welsh and/or English speakers.

Main Responsibilities

The Assistant Director of Operations, Integrated Care will be responsible for:

  1. Leading and progressing change, bringing our people and stakeholders with us
  2. Fully realising the potential for patients by delivering safe, effective, and efficient services
  3. Enhancing our integration with other health and social care partners across Wales
  4. Developing and empowering our teams to provide the best possible care for our patients
Working for Our Organisation

We are a diverse and inclusive organisation, made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales. We recognise the need for our workforce to represent the diversity of the population we serve, and we are committed to creating an environment where diversity is celebrated and inclusivity matters.

We are keen to break down any barriers into the Trust, and we encourage applications from under-represented groups, including those from BME communities and disability groups.

We are a proud member of the #RemarkablePeople community, and we are committed to making a positive impact on the lives of our patients and communities.



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