Operational Leadership Manager

1 month ago


Cwmbran, Torfaen County Borough, United Kingdom Welsh Ambulance Services Full time
Job Overview

We are seeking an exceptional leader to drive the transformation of our remote clinical services. As an Assistant Director of Operations, you will play a critical role in shaping the future of our organisation.

The successful candidate will have a proven track record in senior operational management and leadership, with a strong focus on quality, patient experience, and staff development. Your exceptional communication, influence, and negotiation skills will enable you to bring people and stakeholders together to drive change and deliver safe, effective, and efficient services.

You will be responsible for leading and progressing change, fully realising the potential for patients, and enhancing our integration with other health and social care partners across Wales. Your passion for developing and supporting staff, fostering a positive and inclusive workplace culture, will be essential in driving our organisation forward.

Main Responsibilities

Key responsibilities will include:

  1. Leading the transformation of our remote clinical services, including the convergence of our Clinical Support Desk and NHS 111 Wales services.
  2. Developing and empowering teams to provide the best possible care for our patients.
  3. Enhancing our integration with other health and social care partners across Wales.
  4. Fostering a positive and inclusive workplace culture, promoting staff development and well-being.
Working for Our Organisation

#RemarkablePeople

We are proud to be a diverse and inclusive organisation, committed to creating an environment where everyone can thrive. Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales. We recognise the need for our workforce to represent the diversity of the population we serve and seek to create an environment where diversity is celebrated and inclusivity matters.

We are keen to break down any barriers into the Trust and would encourage applications from under-represented groups, including those from BME communities and disability groups.

We are committed to providing a supportive and inclusive work environment, where everyone has the opportunity to grow and develop. If you are passionate about delivering exceptional patient care and leading transformational change, we want to hear from you.



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