Senior Operations Manager
1 month ago
We are seeking a highly skilled and experienced Senior Operations Manager to lead our Remote Clinical Services team. As a key member of our Operations Senior Leadership Team, you will be responsible for the operational management of our Clinical Support Desk and NHS 111 Wales services.
The successful candidate will have a proven track record in senior operational management and leadership, with exceptional communication, influence, and negotiation skills. You will be committed to enhancing quality and the patient experience, and passionate about developing and supporting staff.
The ability to speak Welsh is desirable for this post, but Welsh and/or English speakers are equally welcome to apply.
Main Duties of the JobYou will be responsible for leading and progressing change, bringing our people and stakeholders with you. You will fully realise the potential for patients by delivering safe, effective, and efficient services. You will also enhance our integration with other health and social care partners across Wales.
You will develop and empower our teams to provide the best possible care for our patients. Your communication, influence, and negotiation skills are essential for this role.
Working for Our OrganisationWe are a diverse and inclusive organisation, with a workforce of over 4,000 remarkable people. We provide high-quality care across Wales, 24 hours a day, 365 days a year. We recognise the need for our workforce to represent the diversity of the population we serve, and we seek to create an environment where diversity is celebrated and inclusivity matters.
Careers within our organisation are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
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