Support Services Manager

2 months ago


Knowsley, United Kingdom Making Space Full time

About the Role

We are seeking an experienced and compassionate Senior Support Worker to join our team at Making Space. As a Senior Support Worker, you will play a vital role in providing high-quality support to adults with complex mental health conditions, ensuring their needs are met and their lives are enriched.

Key Responsibilities

  • Supervise and delegate tasks to a dedicated team of support workers, ensuring values-based support is delivered to the highest standards.
  • Support adults with mental health illnesses on a person-centred basis, following care plans, administering medication, and assisting with daily living.
  • Develop and maintain strong relationships with service users, their families, and other stakeholders, promoting a culture of empathy and understanding.
  • Contribute to the development and implementation of individual care plans, ensuring they are tailored to meet the unique needs of each service user.
  • Collaborate with other teams and services to ensure seamless support and care, promoting a holistic approach to service delivery.

Requirements

  • Previous extensive experience as a Support Worker, with a strong understanding of safeguarding and the ability to work under pressure.
  • Experience of supporting individuals with mental health conditions, with a focus on person-centred care and support.
  • Strong communication and interpersonal skills, with the ability to build rapport with service users, families, and colleagues.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of service users.
  • Commitment to Making Space's values and mission, with a passion for delivering high-quality support and care.

Benefits

  • Competitive salary and benefits package, including access to our employee assistance programme.
  • Opportunities for professional development and career progression, including training and qualifications in health and social care.
  • Collaborative and supportive team environment, with a focus on work-life balance and employee well-being.
  • Access to our employee recognition and reward scheme, celebrating individual and team achievements.
  • Pension scheme with employer contribution, ensuring your future financial security.

About Making Space

Making Space is a values-driven organisation, committed to delivering high-quality support and care to individuals with complex needs. Our team is passionate about making a positive impact on the lives of those we serve, and we are seeking like-minded individuals to join our team.



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