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Technical Manager

2 months ago

InceinMakerfield, Wigan, United Kingdom Koura Full time
About the Role

We are seeking a highly skilled Technical Manager to join our team at Koura, a leading company in the field of gases and materials. As a Technical Manager, you will be responsible for leading customer technical support activities for our propellant products used in complex medical device applications.

Main Responsibilities
  • Technical Expertise: Maintain and develop our expertise in respiratory drug delivery technology to support customers and inform our product and business strategy.
  • Customer Support: Support and enable customer adoption and use of our medical propellant portfolio through problem-solving, confidence-building, and relationship management with key decision makers in Metered Dose Inhaler (MDI) production companies.
  • Industry Representation: Represent the company at regional and global conferences and trade shows.
  • Marketing and Communication: Ensure that marketing literature and other communication processes are up to date and correct, and work with the marketing department to develop and exploit new materials when possible.
  • Customer Interactions: Lead customer technical interactions for the medical propellant portfolio.
  • Relationship Building: Build positive relationships with key MDI customers in all regions.
Requirements
  • Education: Master's Degree/PhD in a related field.
  • Experience: A technical background in MDIs or other Pharma devices, minimum of 3 years of GMP and Pharma business processes, management in regulated companies within cGMP environment(s), ability to lead and motivate a technical customer service team.
  • Skills: Knowledge of all aspects handling of pressurized gases, application and significance of propellant to MDI devices, detailed understanding of MDI production technologies, technical problem-solving, broad understanding of QC, QA, technical and engineering in MDI, planning and organizing skills, strong troubleshooting skills, excellent communication skills.
About Koura

We are a purpose-driven company that values diversity, inclusion, and equity. We believe that every voice matters, every community deserves respect, and every challenge is an opportunity. We are dedicated to building a more diverse, inclusive, and equitable workplace that supports the needs of all our employees regardless of their role, location, identity, and background.