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Senior Regional Manager, Globalization Expert

2 months ago

London, Greater London, United Kingdom Expedia Group Full time
Job Title: Senior Regional Manager, Globalization

Expedia Group is seeking an experienced Senior Regional Manager to lead our Globalization team in the EMEA region. As a key member of our organization, you will be responsible for driving the local and regional Globalization strategy for our products and localized content.

Key Responsibilities:
  • Lead a team of expert Globalization Language Experience Managers in the EMEA region, providing leadership, mentorship, and support for career and personal development.
  • Develop a strategy for Language Experience, focused on delivering a great experience to travelers and partners in the region, and impact to the business.
  • Identify and promote process improvement/simplification across the Globalization function, leveraging automation and new technologies to optimize efficiency.
  • Recruit and hire great talent in the EMEA region, building business cases to support recruitment needs.
  • Develop and monitor team success metrics, ensuring delivery of a fit-for-purpose localized experience within existing quality management frameworks.
  • Maintain strong relationships with other functions within the Globalization team and EG brand stakeholders, advocating for global customers.
  • Collaborate with other Sr Regional Managers to ensure alignment and strategic consistency across regions.
  • Represent Expedia Group at local and regional industry or company events, as needed.
Requirements:
  • 10+ years' experience in the Localization/Globalization industry or global product development in a product and technology company.
  • 7+ years' experience as a people leader, managing teams of senior professionals across languages and cultures.
  • Degree in Translation/Linguistics/Computational linguistics or equivalent relevant experience in language experience, terminology, writing, translation memory management, and quality management at scale.
  • Passion for advocating for the localized experience across languages and markets, and representing the voice of the global customer.
  • General knowledge of Localization and Globalization industry, regional and global trends.
  • Hands-on experience and understanding of new technologies (Generative AI, Machine Translation, LLMs) and their impact on language experience and localization workflows.
  • Proven experience of working in a global environment, across continents and time zones.
  • Strong communication and presentation skills, with ability to deliver impactful messages to direct reports, peers, and senior leadership.
  • Ability to work cross-functionally and influence stakeholders at various levels in the organization.
  • Strong business acumen, with experience building data-informed strategies focused on prioritizing impact for global customers and the business.
  • Regional expertise, fluency in English, and proficiency in at least one additional EMEA language required.