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Claims Resolution Expert

2 months ago

Harrogate, North Yorkshire, United Kingdom Jigsaw Full time
Job Description

The Role:


We are seeking a highly skilled Breakdown Claims Handler to join our team at Jigsaw, a leading provider of innovative solutions in the industry.

You will be responsible for handling inbound calls from customers wishing to make a claim on their policy, providing exceptional customer service and resolving issues in a timely and efficient manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve claims in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless claim processing and resolution
  • Utilize industry knowledge and expertise to provide accurate and timely information to customers
  • Meet or exceed performance metrics and quality standards

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of industry regulations and best practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment