Service Manager

2 days ago


London, Greater London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and experienced Service Manager to join our team at Guy's and St Thomas' NHS Foundation Trust. The successful candidate will be responsible for overseeing the day-to-day laboratory management and administrative processes within the Clinical Genetics & Genomics Laboratory.

Key Responsibilities
  • Monitor the throughput and performance of all procedures carried out in the laboratory.
  • Liaise with and maintain effective communication with referring clinicians, Clinical Geneticists, and Genetic Counsellors.
  • Build up and maintain a good understanding of the clinical genetics field, scientifically and commercially, nationally and internationally.
  • Have an active role in the service, research, and development of the Clinical Genetics & Genomics Laboratory.
  • Engage with the Trust's Charity for fundraising initiatives.
  • Be responsible for the administrative side of staff recruitment and training.
  • Communicate complex information to Consultants and other grades of staff.
  • Be responsible for keeping staff informed of the introduction of new administrative procedures.
  • Maintain communication with users of the service.
  • Perform analytical and statistical analyses to capture activity and sample processing data.
  • Assist the Quality Manager in maintaining UKAS accreditation.
  • Be responsible for the acquisition, maintenance, and use of equipment.
  • Monthly monitoring of income and expenditure, investigating causes of variance.
  • Contribute to the annual programme of budget setting, including the identification of cost pressures.
  • Prepare business plans, capital bids, and any required tender documentation.
  • Monitoring of the laboratory inventory.
  • Review and perform costings for diagnostic test repertoire.
  • Liaise with the IT department for the acquisition of new IT equipment.
About Us

Guy's and St Thomas' NHS Foundation Trust is a leading healthcare provider in the UK, with a reputation for excellence in patient care and research. The Clinical Genetics & Genomics Laboratory is a UKAS-accredited medical laboratory, providing state-of-the-art specialist cardiac and respiratory NGS-based genetic testing.

Person Specification
  • Relevant BSc or Masters degree.
  • Knowledge and experience of scientific, technical, and managerial issues as a medical Laboratory Manager.
  • Demonstrable knowledge of current developments within the discipline of human genetics, both scientific and political.
  • Experience in budget management, including the preparation of business plans and service developments.
  • Knowledge and understanding of Clinical Governance and Risk Management.


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