Medical Secretary

2 months ago

Southampton, Southampton, United Kingdom Spire Healthcare Full time

About the Role:

Spire Healthcare is seeking a highly skilled Medical Secretary to join our team on a bank basis. As a Medical Secretary, you will play a vital role in supporting our clinical teams by providing administrative support and ensuring the smooth operation of our hospital.

Key Responsibilities:

  • Answer telephone queries and refer to Consultants as necessary, arranging new patient appointments and registering them using an in-house database.
  • Provide new patients with specific information relating to their appointment, including potential hospital and consultant fees.
  • Type up clinic letters using digital or audio tape dictation from Consultants' clinics in a timely manner, arranging future follow-up appointments.
  • Assist with preparation of future clinics, chasing results, and ensuring that clinics are complete and ready for the next Consultant clinic day.
  • Chase patient results and ensure they are ready for Consultants to review prior to or at the next appointment.
  • Type discharge summaries dictated by Consultants as required.
  • Produce medical reports where necessary for Medical Insurers to approve treatment.
  • Maintain patient records securely as per Hospital Policy in line with data protection act.

Requirements:

  • Previous experience as a Medical Secretary or Secretary/PA.
  • Experience in a similar role, including providing a full high-quality service to customers.
  • Good communication and customer service skills.
  • Able to manage workload and work in a fast-paced role.
  • Strong audio typing skills.
  • Fully IT literate and a competent user of MS Office.

Benefits:

  • Bank colleagues are paid weekly.
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
  • Free uniform.
  • Free DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.

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