Service Delivery Manager

2 months ago

Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Service Manager. This is a challenging and rewarding role that will require you to develop and implement strategies to deliver a high-quality accommodation pathway service.

Key Responsibilities
  • Lead the team to develop and implement strategies, policies, and guidance to deliver a high-quality accommodation pathway service.
  • Provide expert advice and guidance on accommodation for migrated communities across the organisation and wider partnership landscape.
  • Oversee the management of the accommodation portfolio, ensuring an appropriate role is maintained and that residents receive the support they need to sustain their accommodation.
  • Maintain links with service providers in the county to ensure the development of relevant provision of specific services for migrated communities.
  • Develop effective relationships with managers or partners across the wider organisation and external stakeholders.
Requirements
  • Effectively manage budgets and undertake business planning and performance management.
  • Postgraduate/professional qualification in management or the service specialism, or equivalent level of significant experience demonstrating comprehensive application of knowledge in a relevant setting.
  • Significant recent and relevant experience in delivering customer-facing services for communities or working within the field of housing/accommodation support or similar discipline.
About Us

CRA GROUP LIMITED is a leading provider of accommodation and property services. We are committed to delivering high-quality services that meet the needs of our customers and stakeholders.

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