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Service Delivery Manager

2 months ago

Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Service Manager. This is a challenging and rewarding role that will require you to develop and implement strategies to deliver a high-quality accommodation pathway service.

Key Responsibilities
  • Lead the team to develop and implement strategies, policies, and guidance to deliver a high-quality accommodation pathway service.
  • Provide expert advice and guidance on accommodation for migrated communities across the organisation and wider partnership landscape.
  • Oversee the management of the accommodation portfolio, ensuring an appropriate role is maintained and that residents receive the support they need to sustain their accommodation.
  • Maintain links with service providers in the county to ensure the development of relevant provision of specific services for migrated communities.
  • Develop effective relationships with managers or partners across the wider organisation and external stakeholders.
Requirements
  • Effectively manage budgets and undertake business planning and performance management.
  • Postgraduate/professional qualification in management or the service specialism, or equivalent level of significant experience demonstrating comprehensive application of knowledge in a relevant setting.
  • Significant recent and relevant experience in delivering customer-facing services for communities or working within the field of housing/accommodation support or similar discipline.
What We Offer

This is a high-profile role that will require you to make connections across partner agencies and council departments to tackle inequality, maximise engagement, and facilitate the inclusion of the voice of migrated communities across organisations.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.