Service Delivery Manager

4 weeks ago


Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time

Job Summary:

We are seeking a highly skilled Service Delivery Manager to join our team at CRA GROUP LIMITED. As a key member of our organization, you will be responsible for developing and implementing strategies to deliver a high-quality accommodation pathway service.

Key Responsibilities:

  • Lead the team to develop and implement strategies, policies, and guidance to deliver a high-quality accommodation pathway service.
  • Provide expert advice and guidance on accommodation for migrated communities across the organization and wider partnership landscape.
  • Oversee the management of the accommodation portfolio, ensuring an appropriate role is maintained and that residents receive the support they need to sustain their accommodation.
  • Maintain links with service providers in the county to ensure the development of relevant provision of specific services for migrated communities.
  • Develop effective relationships with managers or partners across the wider organization and external stakeholders.

Requirements:

  • Effectively manage budgets and undertake business planning and performance management.
  • Postgraduate/professional qualification in management or the service specialism, or equivalent level of significant experience demonstrating comprehensive application of knowledge in a relevant setting.
  • Significant recent and relevant experience in delivering customer-facing services for communities or working within the field of housing/accommodation support or similar discipline.

Working with Us:

We are a dynamic organization committed to delivering high-quality services to our communities. As a Service Delivery Manager, you will have the opportunity to work collaboratively with our team to develop and implement strategies that make a real difference in the lives of our residents.

About Us:

CRA GROUP LIMITED is a leading provider of accommodation and resettlement services. We are dedicated to supporting migrated communities and promoting community cohesion in our area.



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