Payroll Services Manager
2 days ago
This role presents a unique opportunity to lead a high-performing team in delivering exceptional payroll services to customers while contributing significantly to the development of best practices, systems, and processes. As part of the CRA GROUP LIMITED team, you will be responsible for leading a team of up to 15 FTE and ensuring the provision of an efficient, customer-focused payroll and HR administration service covering a range of HR and payroll-related transactions.
Key Responsibilities- Lead a team of up to 15 FTE in delivering high-quality payroll services to customers.
- Ensure highly efficient, effective, and compliant payroll processing.
- Continuously develop and improve the quality of services provided in a fast-paced environment.
- Resolve complex problems and issues related to contracts of employment, terms and conditions, pay, and pensions.
- Collaborate with the management team to address peaks and troughs in service demands.
- Supervise and support others, providing mentoring, coaching, and development for team members.
- Communicate complex matters in ways that others can understand.
- Sound knowledge of relevant payroll and pensions regulations, services, and schemes within Local Government.
- Good working knowledge of SAP or similar equivalent systems, sound overall IT knowledge, including Excel, and comfort using and applying complex sets of data.
- Inquisitive with a commitment to continuous learning and improvement in service delivery.
We offer a competitive salary, estimated at £55,000 - £65,000 per annum, based on location and experience. Our hybrid working arrangement includes 5 days a week, 34 days per year, and requires presence at the office. You must have experience in working with SAP or Oracle.
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