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Senior Care Coordinator
2 months ago
We are seeking a highly skilled and experienced Complex Care Manager to join our team at Acuity Care Group Limited. As a key member of our Bespoke and Team Brain Injury Support teams, you will be responsible for managing support packages with varying requirements.
Key Responsibilities- Client Management
- Conduct thorough assessments to understand the unique needs and preferences of each individual.
- Develop and implement personalized care plans that address medical, emotional, and social requirements.
- Regularly review and adjust care plans to ensure they remain relevant and effective.
- Team Supervision
- Organize comprehensive induction programs for new support workers, covering company policies, procedures, and best practices.
- Ensure that new hires understand the specific needs of the individuals they will be supporting.
- Provide initial training on any specialized equipment or techniques required for complex care.
- Communication and Reporting
- Provide regular updates to clients, their families, and Integrated Care Board (ICB) contacts.
- Communicate effectively to ensure all parties are informed and involved in care decisions.
- Document all incidents and investigations accurately, maintaining clear and comprehensive records.
- Excellent communication skills.
- Previous experience of managing clients within the community.
- A passion for delivering excellent client service.
- The ability to organize a busy workload and prioritize effectively.
- The ability to work effectively both independently and as part of a team.
- Proficiency in MS Office and be comfortable picking up systems quickly.
- A full UK driving license and access to your own vehicle.
- Candidates will also ideally hold an NVQ Level 3 (or equivalent) in Health & Social Care or a related topic or be willing to study towards this.
- 25 days annual leave + statutory bank holiday for permanent employees.
- Pension contributions.
- Collaborative and supportive working environment.
- Car allowance.
- Statutory maternity/paternity leave.
We are committed to providing a supportive and inclusive work environment that promotes the health and wellbeing of our employees. Our benefits package includes:
- 24/7 free access to a GP.
- Health cash back plans.
- Wellbeing programmes.
- Retail and supermarket discounts.
- Cost of living advice.
- Confidential advice services.
- Gym and leisure centre discounts.
- Free counselling sessions, including cognitive behavioural therapy.
