Care Coordinator

7 hours ago

Yeovil, Somerset, United Kingdom Home Instead Full time

Job Title: Live-In Care Co-Ordinator

Job Summary:

We are seeking a highly skilled and experienced Live-In Care Co-Ordinator to join our team at Home Instead. As a Live-In Care Co-Ordinator, you will be responsible for sourcing and managing live-in care professionals for our clients, ensuring they receive the highest quality care and support.

Key Responsibilities:

  • Project manage the recruitment and setup of live-in care professionals for new clients.
  • Support and mentor live-in care assistants.
  • Conduct staff supervisions and client quality assurance checks.
  • Create, update, and audit client care plans.
  • Conduct care consultations and service reviews, and implement changes as necessary.
  • Maintain accurate client and care professional records on Home Instead software and People Planner.
  • Conduct client and care professional introductions.
  • Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
  • Provide support to clients.
  • Maintain regular contact with clients and care professionals.
  • Perform other duties as directed by your line manager.

Requirements:

  • Level 2 NVQ in Health and Social Care or equivalent is required.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Experience with live-in care coordinating is preferred.
  • Passion for delivering high-quality care to clients and helping them live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to health and social care.
  • Flexible availability, including some weekends, is essential to support the growing needs of Home Instead.
  • Good communication skills with the ability to build rapport quickly.
  • Confidence in using care management technology, including providing support and training to care professionals.
  • Understanding of the importance of confidentiality, working within current legislation.
  • Good working knowledge of IT systems, with experience of Microsoft Office or Google Suite, and virtual communication platforms, with the aptitude to learn and adopt new technologies and software as needed.
  • Full driving license and means of transport, if required, within the territory to visit clients.
  • Organized and flexible to meet the needs of the business.

Working Arrangements:

  • Yeovil will be the main place of work, but you will also work with our sister site in Taunton.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check at the appropriate level.

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