Claims Manager

4 days ago


Southampton, Southampton, United Kingdom Trinity Claims Full time
Job Title: Loss Adjuster

Trinity Claims is a leading claims management company based in the UK, dedicated to delivering exceptional claims services to our partners. Our team of experienced professionals is committed to providing innovative and effective claims strategies that meet the unique needs of our clients.

Job Summary:

We are seeking a highly skilled Loss Adjuster to join our team, responsible for managing a portfolio of large and complex claims. The successful candidate will have a proven track record in claims handling, excellent communication skills, and a strong understanding of insurance policies and legal structures.

Key Responsibilities:
  • Manage a portfolio of large and complex claims, ensuring timely and effective resolution.
  • Develop and implement claims strategies that meet the needs of our clients and partners.
  • Collaborate with our Buildings Surveyor Team to drive settlement of the buildings element of each claim.
  • Produce high-quality reports and deliver them to the Claims SMT within agreed timeframes.
  • Maintain accurate and up-to-date claim files, ensuring all documents, photographs, and communications are recorded in chronological order.
  • Support the Customer Relations Team with complaints and FOS-related matters.
  • Manage own diary, including coordinating customer appointments and hotel accommodation as required.
Requirements:
  • 5 years' experience in an insurance claims-related handling role.
  • Experience working in home insurance claims.
  • High-level understanding of insurance/indemnity policies and legal structures.
What We Offer:
  • Basic Salary £40-42,000 (DOE) + £4,800 Car Allowance.
  • Market-leading benefits, including life insurance cover, enhanced company pension scheme, and cycle to work scheme.
  • 25 days Annual leave plus statutory holidays.
  • Free on-site parking, breakfast bar, and social events.
  • Discretionary performance-related bonus and employee recognition awards.

We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates. Please note that we do not accept applications from agencies.


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