Customer Service Representative

1 day ago


Saffron Walden, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our Tesco team as a Colleague. As a Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Participate in visual merchandising and stock management activities to maintain an attractive and well-stocked store.
  • Contribute to the achievement of sales targets and customer satisfaction goals.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable approach, with the ability to work varied shifts, including evenings and weekends.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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