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Customer Service Representative

3 months ago


Saffron Walden, Essex, United Kingdom WHSmith Full time

Job Overview

Retail Sales Associate – WHSmith

Contract Type: Permanent

Working hours: This position offers a flexible schedule that includes a combination of weekdays and weekends. The ideal candidate will demonstrate self-motivation and the ability to work independently when necessary, while also being prepared to engage in various retail responsibilities.

As a Retail Sales Associate, you will deliver outstanding customer service and collaborate with team members to uphold our exceptional store standards. We aim for our customers and colleagues to feel proud to be part of our community.

Key Responsibilities:

Providing outstanding customer service to every visitor. Conducting stock replenishment and maintaining a tidy and welcoming store environment. Upholding high standards of visual merchandising to assist customers in locating products effortlessly. Collaborating with team members and supporting colleagues.

Desired Qualities:

A genuine passion for enhancing customer experiences. Strong communication skills within the team. A drive to achieve excellent results and maintain high standards. Flexibility to adapt to company objectives and needs.

Employee Benefits:

We recognize your hard work in contributing to WHSmith's success and ensuring customer satisfaction. In addition to your salary, we offer a pension scheme, paid annual leave, and employee discounts. You will also have access to a variety of deals from retail partners, helping you save money on meals, outings, and entertainment.

Our Employee Assistance Programme is available to support your wellbeing, offering guidance for physical, mental, and financial health.

About WHSmith:

With a rich history, WHSmith has established itself as a cornerstone of the high street, holding a special place in our customers' hearts. Our stores are dedicated to facilitating meaningful experiences, whether through cards and gifts for life's milestones, books for escape and education, or services provided through our Post Office.

WHSmith is committed to being an inclusive employer, ensuring that all colleagues feel welcomed and free to express their true selves.

Format of Business

High Street Retail

Shift Pattern

Flexible - Not Including Nights

Position Type

Permanent

Hours / Week

Full Time / Part Time

Part Time

Salary Up To

£.

Function / Region

High Street

Retail Sales Associate | WHSmith Careers