Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Saffron Walden. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining a clean and safe store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales and service targets, promoting products and services to customers.
- Maintain a clean and safe store environment, adhering to health and safety procedures and reporting any hazards or incidents.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
- Contribute to team meetings and discussions, sharing ideas and feedback to improve store performance.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career development and progression.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and offers.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexibly, including evenings and weekends, to meet business needs.
- Basic math skills, with the ability to handle customer transactions accurately.
What's Next
If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].
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