Customer Service Hospitality Representative

3 weeks ago

Saffron Walden, Essex, United Kingdom RA Venues Full time

Are you ready to elevate your career in hospitality?


We are seeking a dedicated Hospitality Assistant to be the welcoming face of our establishment, providing outstanding customer service for RA Venues on a flexible, casual basis, contracted to 0 hours per week.

Join a team that takes immense pride in their work - pride in our culinary offerings, pride in our brand, and most importantly, pride in our people.

We believe in rewarding your hard work with a comprehensive benefits package that includes:

  • Exclusive travel discounts with major providers
  • Grocery savings through partnerships with leading supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with broader healthcare benefits
  • Significant discounts on cinema tickets for your entertainment
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for every purchase, redeemable across a variety of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Shareable discounts and offers for friends and family
  • A contributory pension scheme
  • Opportunities for career growth through our Career Pathways and MyLearning programs


As a Hospitality Assistant, you will play a vital role in a passionate and friendly team within a dynamic environment.

In return, you will have the opportunity to advance within a company that values its employees, celebrates diversity, and recognizes those who go above and beyond.


Your key responsibilities will include:

  • Welcoming and attending to our guests to ensure they leave satisfied
  • Providing seamless and personalized service to customers
  • Demonstrating knowledge of the menu and making thoughtful recommendations
  • Upholding the positive brand image of RA Venues
  • Adhering to Food Handling & Hygiene standards
  • Following Health & Safety regulations


Our ideal candidate will:

  • Exhibit a passion for delivering exceptional service, greeting customers with warmth and serving with pride
  • Take initiative and make decisions that enhance the customer experience
  • Be a collaborative team player with excellent communication skills
  • Have a strong desire to excel in their role
  • Possess the ability to thrive under pressure


As part of RA Venues, we are committed to providing exceptional hospitality through our food, beverage, and services. Our teams of enthusiastic hospitality professionals strive for excellence in delivering dining experiences and hospitality in various settings.


Join us in creating memorable experiences for our guests

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