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Administrative Assistant

2 months ago

Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time
Administrative Assistant - Engineering Support

We are seeking an experienced Administrative Assistant to join our team at a specialist engineering business based in Maidstone. As a key member of our operations team, you will be responsible for providing administrative support to our engineering team, ensuring the smooth day-to-day operation of our business.

Key Responsibilities:
  • Provide exceptional customer service and respond to incoming calls and emails in a professional manner
  • Raise work orders for customer callouts, PPMs, and associated tasks
  • Schedule engineering calls, PPMs, and quoted works, assigning engineering resources to tasks to ensure SLA requirements are met
  • Apply for permits and hire equipment as necessary to complete tasks
  • Work closely with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency and cost-effectiveness
  • Update customer portals with status updates on open jobs as needed
Requirements:
  • Previous experience working in a busy office environment
  • Good IT skills, including use of Word and Excel
  • Excellent communication and interpersonal skills
  • Excellent telephone manner
  • Numerate
  • Good UK geographical knowledge
  • Ability to work independently and as part of a team
  • Reliable and highly self-motivated
  • Able to build and develop relationships with colleagues and customers

This is a fantastic opportunity to join a growing business that can offer progression and career development. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.