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    Ipswich, Suffolk, United Kingdom WTW Full time

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    1 month ago

    Ipswich, Suffolk, United Kingdom WTW Full time

    Job SummaryWe are seeking a skilled Claims Handler to join our team at WTW. As a Claims Handler, you will be responsible for managing an allocation of low value claims, ensuring timely and efficient resolution.Key ResponsibilitiesClaims Management: Manage an allocation of low value claims, ensuring compliance with all aspects of WTW financial...

Claims Resolution Specialist

2 months ago

Ipswich, Suffolk, United Kingdom WTW Full time
Job Summary

We are seeking a highly skilled Claims Handler to join our team at WTW. As a Claims Handler, you will be responsible for managing an allocation of low-value claims, ensuring timely and efficient resolution.

Key Responsibilities
  • Claims Management: Manage an allocation of low-value claims, ensuring compliance with all aspects of WTW's financial processes.
  • Industry Knowledge: Understand the Insurance Industry and claims handling processes, including reserving and audit procedures.
  • Team Collaboration: Work collaboratively with the team to monitor Key Client Outcomes and take appropriate action to deliver pre-defined service standards.
  • Client Communication: Deal with day-to-day client queries competently, in line with WTW values.
  • Continuous Improvement: Support and contribute to the Continuous Improvement Forum, driving process improvements and best practices.
Requirements
  • Insurance Industry Knowledge: Strong understanding of the Insurance Industry and claims handling processes.
  • Claims Management: Proven experience in claims management, with a focus on low-value claims.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Analytical Skills: Strong analytical skills, with the ability to interpret data and make informed decisions.