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Sales Support Specialist

2 months ago

Leeds, Leeds, United Kingdom The New Homes Group Full time
About The New Homes Group

The New Homes Group is a leading new homes specialist, part of the renowned Connells Group. We're experts in facilitating new home sales, collaborating with housebuilders, lenders, and estate agents nationwide.

Job Title: Sales Support

We're seeking an energetic Sales Support star to join our Mortgage Helpline Teams. With full training provided, we welcome bright, hardworking, and enthusiastic candidates ready to support our Mortgage Specialist teams.

Your Role
  • Deliver exceptional customer service as the first point of contact.
  • Support our Mortgage Specialist teams with administrative tasks.
  • Engage with diverse customers, introduce our services, and arrange call-backs with our mortgage specialists.
Requirements
  • Previous telephone and customer service experience preferred.
  • Financial Services experience is a bonus but not essential.
  • Detail-oriented with a knack for office-based administrative tasks.
  • Motivated to exceed personal targets and customer service standards.
  • Excellent interpersonal skills with an outstanding telephone manner and strong listening skills.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Comfortable communicating through various platforms.
Perks & Benefits
  • Permanent Full-Time Role
  • Extensive Training: Ongoing support and development program.
  • Paid Holidays: 28 days including Bank Holidays.
  • Birthday Off: Celebrate your special day.
  • Career Growth: Unrivaled opportunities for progression and personal development.
  • Pension: Contributory workplace pension.
  • Discounts: On estate agency fees, mortgage fees, and surveying services.
  • Referral Bonuses: Generous staff referral bonus scheme.
  • Life Cover: Death in service cover.
  • Well-being: 24-Hour Employee Assistance Programme.
  • Health Screening: Free Bluecrest prevention plus health screening.
  • Parking: Free onsite parking.
  • Discounts Platform: Perks at Work.
  • Health Care Plan: Access to a self-funded plan.
  • Gym Membership: Discount on Nuffield Gym Membership.
  • Car Leasing: Salary Sacrifice Personal Car Leasing Scheme.