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Customer Service Representative

2 months ago

Cardiff, Cardiff, United Kingdom Hinduja Global Solutions Full time

Job Summary

We are seeking a highly skilled and fluent Welsh-speaking Customer Service Advisor to join our team at Hinduja Global Solutions. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer service to our diverse client base.

Key Responsibilities

  • Provide accurate and timely responses to customer inquiries in Welsh
  • Deliver personalized support to customers through various communication channels
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions

Requirements

  • Fluency in Welsh language
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced contact centre environment
  • Strong problem-solving and analytical skills

What We Offer

As a Customer Service Advisor at Hinduja Global Solutions, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our clients. We offer a competitive salary, comprehensive training, and opportunities for career growth and development.