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Global Benefits Coordinator

2 months ago

Bristol, Bristol, United Kingdom GB035 Mercer (UK) Limited Full time
Job Title: Global Benefits Coordinator

Are you a detail-oriented and organized individual with a passion for employee benefits? We're seeking a Global Benefits Coordinator to join our team at Mercer, a leading global consulting firm.

About the Role:

The Global Benefits Coordinator will provide operational support in the management of our Global Benefits Management (GBM) solution, ensuring seamless delivery of insured employee benefits to our clients. This role requires strong organizational and communication skills, with the ability to work independently and as part of a global team.

Key Responsibilities:
  • Support the implementation and ongoing management of GBM appointments and maintain client satisfaction
  • Ensure GBM Rules of the Road (governance document) are adhered to by local brokers
  • Provide renewal directions and compile project timelines for local brokers and clients
  • Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms, where required
  • Peer review tasks completed by Centre of Excellence and send deliverables to clients
  • Support with sales opportunities and demonstration of our policy tracking and inventory platforms
Requirements:
  • Previous experience in the Employee Benefits or Financial Services sectors, working with multinationals
  • Proficient with MS Word, PowerPoint, and Excel
  • Experience in process building, best practices, and/or efficiency projects
  • Strong oral, written communication, and presentation skills
  • Good analytical skills and strong attention to detail
  • Ability to work within a global team environment
  • Strong self-starter, fast learner, quality conscious, and committed to deadlines
What We Offer:
  • A competitive salary and benefits package, including 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits
  • A hybrid working model that nurtures a collaborative working environment in the office 3 days per week, allowing 2 days per week to be spent working on a remote basis
Why Join Us:

At Mercer, we're committed to helping our clients build brighter futures. As a Global Benefits Coordinator, you'll have the opportunity to work with a broad range of projects, supporting clients with specific requirements or issues they're experiencing. You'll also be part of a great team of people, with flexible working and a competitive salary.