Air Export Coordinator

2 months ago


Bristol, Bristol, United Kingdom DHL Global Forwarding (UK) Limited Full time

About DHL Global Forwarding (UK) Limited

We are a leading provider of global logistics solutions, specializing in air freight forwarding and customs compliance. We strive to deliver exceptional service and expertise to our clients, ensuring seamless and efficient transportation of their goods worldwide.

Job Summary

As an Air Export Coordinator, you will play a vital role in managing the smooth execution of international air shipments. You will be responsible for coordinating all aspects of the export process, from documentation and customs clearance to carrier selection and shipment tracking.

Key Responsibilities

  • Ensure strict adherence to Customs Compliance procedures and documentation requirements.
  • Cultivate and maintain strong relationships with our valued customers.
  • Handle retrospective Customs compliance actions efficiently and accurately.
  • Process Customs entries for specialized license movements, demonstrating in-depth knowledge of relevant regulations.
  • Maintain comprehensive and accurate Job Files, reflecting all commercially relevant information and services provided.
  • Collaborate directly with Carriers and Handling Agents to resolve any exceptions or discrepancies that may arise.
  • Work closely with internal departments, including DGF Transport & Warehouse teams and overseas offices, to ensure seamless shipment planning and coordination.
  • Stay up-to-date on DfT compliance requirements and maintain mandatory milestones through our internal Cargowise system.
  • Manage allocated customers according to agreed Standard Operating Procedures (SOPs).
  • Utilize Cargowise to create, manage, and track Airfreight shipments effectively.
  • Contribute to the continuous improvement program by identifying areas for enhancement and process optimization.
  • Participate actively in weekly team briefing sessions to share updates and collaborate with colleagues.
  • Complete all mandatory training programs to enhance your skills and knowledge.


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