Store Operations Manager

1 week ago


Aberdeen, Aberdeen City, United Kingdom CV-Library Full time

Job Summary:

We are seeking a highly skilled and experienced Store Manager to join our team at CV-Library. As a Store Manager, you will be responsible for driving customer service standards, increasing retail sales, and ensuring site profitability.

Key Responsibilities:

  1. Customer Service: Drive customer service standards in your store, ensuring a positive experience for all customers.
  2. Sales Growth: Increase retail sales in store and ensure site profitability through effective sales strategies and team management.
  3. Team Development: Train, coach, and develop your team to achieve sales targets and improve customer satisfaction.
  4. Store Operations: Ensure company and brand standards are maintained, and adhere to H&S guidelines.
  5. Performance Management: Achieve store and company KPIs, and implement profit protection and stock management strategies.
  6. Competitor Analysis: Stay up-to-date with current trends and competitor analysis to inform sales and marketing strategies.

Requirements:

  1. Retail Experience: Proven experience in a retail environment, preferably at Supervisor, Concession Manager, or Assistant Manager level.
  2. Team Management: Experience of managing a team and driving results in a retail environment.
  3. Performance Management: Ability to manage KPIs and budgets to improve store performance.
  4. Sales and Marketing: Proven track record of driving sales and performance in a retail environment.

What We Offer:

A competitive salary of up to £35,000, depending on experience, plus a great rewards package.



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