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Customer Savings Representative
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Savings Customer Ambassador at The Nottingham Building Society. As a key member of our team, you will be responsible for delivering an exceptional customer experience, providing support and guidance to our customers in achieving their financial goals.
Key Responsibilities:
- Provide personalized support to customers, understanding their needs and preferences to deliver tailored solutions.
- Collaborate with colleagues to ensure seamless customer journeys, resolving any issues or concerns in a timely and professional manner.
- Contribute to the growth and retention of savings by promoting our products and services, and referring customers to our trusted partners.
- Stay up-to-date with industry developments and regulatory requirements, ensuring compliance and adherence to our Society's standards.
What We Offer:
As a Savings Customer Ambassador, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will be part of a team that is passionate about delivering exceptional customer service and making a positive impact on our customers' lives.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven experience in a customer-facing role, with a strong understanding of customer needs and preferences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
Language Code: en-US
