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Cluster Reservations Manager
2 months ago
Company Overview
Holiday Inn Bristol City Centre is a leading international hotel group with a strong presence in the UK, Europe, and the Caribbean. Our company is a family-owned business with a rich history and a commitment to excellence in hospitality.
Job Summary
We are seeking a highly skilled Cluster Reservation & Events Coordinator to join our team at Holiday Inn Bristol City Centre. As a key member of our reservations team, you will be responsible for coordinating and managing cluster reservations and events across our portfolio of hotels.
Key Responsibilities
• Coordinate and manage cluster reservations and events across multiple hotels
• Develop and maintain strong relationships with hotel staff, clients, and stakeholders
• Provide exceptional customer service and support to clients and internal stakeholders
• Analyze and report on cluster reservation and event data to inform business decisions
Requirements
• 2+ years of experience in a similar role or in a related field
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Proficiency in Microsoft Office and other relevant software
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment