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Cluster Reservations Manager

2 months ago


St Judes, United Kingdom Holiday Inn Bristol City Centre Full time

Company Overview

Holiday Inn Bristol City Centre is a leading international hotel group with a strong presence in the UK, Europe, and the Caribbean. Our company is a family-owned business with a rich history and a commitment to excellence in hospitality.

Job Summary

We are seeking a highly skilled Cluster Reservation & Events Coordinator to join our team at Holiday Inn Bristol City Centre. As a key member of our reservations team, you will be responsible for coordinating and managing cluster reservations and events across our portfolio of hotels.

Key Responsibilities

• Coordinate and manage cluster reservations and events across multiple hotels

• Develop and maintain strong relationships with hotel staff, clients, and stakeholders

• Provide exceptional customer service and support to clients and internal stakeholders

• Analyze and report on cluster reservation and event data to inform business decisions

Requirements

• 2+ years of experience in a similar role or in a related field

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Proficiency in Microsoft Office and other relevant software

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment