Senior Healthcare Development Manager

4 weeks ago

StainesuponThames, Surrey, United Kingdom Bupa Full time

Job Title: Senior Healthcare Development Lead

Location: Manchester or Staines

Job Type: Permanent

Salary: £59k - £78.5k DOE and location

Bonus: 10% bonus + fantastic benefits

Hours: 37

We are seeking a highly skilled and experienced Senior Healthcare Development Lead to join our UK Insurance Healthcare Management function. As a key member of our team, you will be responsible for leading high-performing teams in the design, development, implementation, and successful embedding of healthcare improvement initiatives related to Bupa's care policies, pathways, interventions, access to care routes, and propositions.

Key Responsibilities:

  • Lead the identification of opportunities to improve the customer experience and deliver high-quality clinical outcomes
  • Lead, coach, and develop members of the healthcare management team to inspire them to realise their full potential and achieve consistently high standards
  • Lead the strategy, design, and delivery for a significant area of healthcare improvement
  • Play a leadership role in cross-functional project teams and work as a business partner with others
  • Demonstrate effective project management of multiple projects or programmes of work, including monitoring of key performance indicators and delivery milestones, and effective stakeholder engagement and management of senior leaders
  • Apportion responsibilities clearly to individual team members and own the deployment of effective risk management and control systems to ensure customer outcomes are achieved

Requirements:

  • Experience or detailed understanding of the healthcare industry
  • Proven track record in leading the scoping, design, and implementation phases of complex business change initiatives involving cross-functional teams
  • Strong knowledge or experience of using change management-specific methodology and skills, including gap analysis, process mapping, workshop delivery
  • Experience of leading the formation of complex and high-impact business cases and presenting business plans/reporting to senior leaders/external parties
  • Experience of using negotiation and influencing skills to successfully navigate complex decision-making with challenging stakeholders
  • Experience of developing communications to promote or demonstrate the value of initiatives across multiple channels and to a wide range of audiences

Benefits:

We offer a range of benefits to support your health, wellbeing, and career development. These include:

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Annual performance-based bonus
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

About Bupa:

We are a health insurer and provider, driven by the purpose of helping people live longer, healthier, happier lives and making a better world. We champion diversity and understand the importance of our people representing the communities and customers we serve. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.

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