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Claims Associate

2 months ago

Manchester, United Kingdom Verlingue Full time
Job Title: Claims Associate - Property Team

**Job Summary:**

We are seeking a highly skilled Claims Associate to join our Property Team at Verlingue. As a Claims Associate, you will play a crucial role in supporting the company's claims needs, providing exceptional customer service, and contributing to the delivery of our Claims Vision.

Key Responsibilities:
  • **Registering New Claims and Reporting to Insurers:**
  • **Dealing with Incoming Correspondence:**
  • **Liaising with Insurers and Suppliers:**
  • **Providing Great Customer Service:**
  • **Actively Contributing to the Delivery of the Company's Claims Vision:**
Key Accountabilities:
  • **Assisting Clients with the Presentation of Their Insurance Claims:**
  • **Demonstrating Technical Claims Knowledge:**
  • **Negotiating and Obtaining Settlement of Claims:**
  • **Proactively Managing a Portfolio of Claims:**
  • **Escalating Matters as Required:**
Compliance and General Responsibilities:
  • **Complying with Regulatory Requirements and Industry Codes of Practice:**
  • **Ensuring Fair Treatment of Clients:**
  • **Managing Potential Conflict of Interest:**
  • **Escalating Complaints:**
  • **Developing and Maintaining Good Working Relationships:**
Person Specification:
  • **Actively Contributing to the Delivery of the Claims Vision:**
  • **Demonstrating the Company's Values and Behaviours:**
  • **Adding Value in Every Aspect of the Role:**
  • **Taking Pride, Accountability, and Ownership:**
  • **Maintaining a Strong Level of Professionalism:**