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Claims Associate

4 weeks ago

Manchester, United Kingdom Verlingue Full time
Job Title: Claims Associate

At Verlingue, we are seeking a skilled Claims Associate to support our rapidly expanding business. As a key member of our Claims Team, you will play a vital role in delivering an exceptional claims service to our clients.

Main Responsibilities:
  • Register new claims and report to insurers
  • Deal with incoming correspondence
  • Liaise with insurers where necessary
  • Provide great customer service at all times
  • Actively contribute to the delivery of our Claims Vision

Key Accountabilities:
  • Assist clients with the presentation of their insurance claims
  • Demonstrate an appropriate level of technical claims knowledge in relevant classes of business
  • Negotiate and obtain settlement of claims, liaising with claimants, insurers, and loss adjusters, as necessary
  • Proactively manage a portfolio of claims to ensure they are resolved as quickly as possible and managed to a good technical standard
  • Escalate matters as required within Insurers and/or their suppliers in a timely way to ensure that an early and satisfactory solution is found for clients

Compliance:
Comply with regulatory requirements, industry codes of practice, and our own procedures and rules. Ensure that any clients with whom you deal are always treated fairly. Be aware of and manage any potential conflict of interest.