Customer Service Representative
5 days ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Services Advisor at Work Lyf Group Limited. As a key member of our operations team, you will play a vital role in ensuring exceptional customer service and experience.
Key Responsibilities:- Collaborate with production planners to expedite order fulfillment and ensure timely delivery to customers.
- Adjust delivery dates as necessary, maintaining open communication with customers and production teams.
- Investigate and resolve customer queries and complaints in a professional and timely manner.
- Create Returned Material Authorizations (RMAs) for unwanted deliveries.
- Confirm delivery acceptance with clients on scheduled dates.
- Provide support to other operational departments, including logistics, transport, and sales.
- A positive attitude with a strong desire to complete tasks efficiently.
- Highly organized and passionate about providing excellent service.
- Flexible and adaptable to changes in a fast-paced environment.
- Ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Strong objection-handling, problem-solving, and investigative skills.
- Proficient in Microsoft Office, including Word, Outlook, and Excel.
- Experience with CRM/MRP systems is advantageous.
- Monday to Friday, 08:30 to 17:00, with a half-hour lunch break.
- 25 days holiday entitlement, plus 8 bank holidays.
- Competitive salary and company pension scheme.
- Discretionary annual profit share scheme.
- Free on-site car parking with secure access-controlled gate.
- Complimentary hot and cold beverages, with on-site vending machines for cold drinks and snacks.
- Opportunities for remote working.
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
20 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
18 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Description**Job Title:** Customer Support Representative**Job Summary:** We are seeking a highly skilled and experienced Customer Support Representative to join our team at Safer Hand Solutions Ltd. As a Customer Support Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Description**Job Title:** Customer Support Representative**Job Summary:** We are seeking a highly skilled and experienced Customer Support Representative to join our team at Safer Hand Solutions Ltd. As a Customer Support Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our...
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Customer Service Representative
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time**Job Title:** Customer Support Representative**Job Summary:** Safer Hand Solutions Ltd is seeking an experienced Customer Support Representative to join their dedicated team and department. As a key player within their industry-leading, wider global group, they provide comprehensive support services within the manufacturing/industrial industry.**Key...
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Customer Service Representative
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time**Job Title:** Customer Support Representative**Job Summary:** Safer Hand Solutions Ltd is seeking an experienced Customer Support Representative to join their dedicated team and department. As a key player within their industry-leading, wider global group, they provide comprehensive support services within the manufacturing/industrial industry.**Key...
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Customer Service Representative
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Title: Customer Support RepresentativeJob Summary:We are seeking an experienced Customer Support Representative to join our dedicated team at Safer Hand Solutions Ltd. As a key player in the industry, we provide comprehensive support services within the manufacturing and industrial sectors.Key Responsibilities:Handle customer inquiries and assess...
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Customer Service Representatives
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Limited Full timeWe are seeking experienced Customer Service Representatives to join our client's customer contact team at Meridian Business Support Limited. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients' customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Assisted Sales team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through our webchat channel.Key ResponsibilitiesIdentify customer needs and determine appropriate actions for...
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Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Co-op Group Full timePosition: Customer Service RepresentativeCompensation: £12.00 per hourContract Type: Part-time, permanent, 16 hours per week with opportunities for additional hoursWork Schedule: Varied shifts including afternoons, late evenings, and weekends, to be discussed during the interviewTraining: Comprehensive paid training providedAs a Customer Service...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps TM Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complaints and queries in a professional and timely manner.Key Responsibilities:Answering a...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in our Spanish Language Support department.Main Responsibilities:Provide exceptional customer service to customers who demonstrate signs of problematic gambling.Communicate effectively with customers in Spanish, using internal tools to...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in our Spanish Language Support department.Main Responsibilities:Provide exceptional customer service to customers who demonstrate signs of problematic gambling.Communicate effectively with customers in Spanish, using internal tools to...
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Customer Service Representative
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at bet365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.Main ResponsibilitiesProvide support to customers who demonstrate signs of...
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Customer Service Representative
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at bet365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.Main ResponsibilitiesProvide support to customers who demonstrate signs of...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Modus Personnel Ltd Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking an experienced Pump Service Engineer to join our prestigious client within the water treatment sector. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and...
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Customer Service Representative
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Modus Personnel Ltd Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking an experienced Pump Service Engineer to join our prestigious client within the water treatment sector. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and...
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Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom McDonald's Full timePosition Overview At McDonald's UK, we have a rich history spanning over 50 years. As one of the most recognized brands globally, our foundation is built on core values: Service, Inclusion, Integrity, Community, and Family. We are dedicated to creating a safe, respectful, and inclusive workplace while providing quality employment opportunities for all. As a...
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Amplifon Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage the diary to ensure a perfect mix of sales...