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Housing Operations Manager
2 months ago
About the Role
We are partnering with a leading Housing Association in the UK to recruit a Housing Operations Manager to join their team on a permanent basis. This is a full-time position with a salary of circa £44,000 per annum.
Key Responsibilities:
- Oversee the day-to-day operations of the housing department and ensure effective service delivery.
- Lead and mentor a team of housing officers to achieve excellent customer service and operational efficiency.
- Manage budgets and resources to ensure cost-effective service provision and compliance with regulatory requirements.
- Develop and implement policies and procedures to enhance resident satisfaction and engagement.
- Foster strong relationships with tenants, stakeholders, and local authorities to promote effective communication and collaboration.
Requirements:
- Proven experience in a housing management role with a strong track record of leadership and team management.
- Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders.
- A strategic thinker with a passion for improving housing services and a commitment to customer satisfaction.
- Knowledge of relevant legislation and best practices in housing, including risk assessment and management, financial management, and compliance.
Benefits:
- Hybrid working arrangement with flexible working hours.
- Generous holiday allowance and opportunities for professional development.
Working Hours:
37.5 hours per week, Monday to Friday, 9am-5pm (flexible). We require recent experience in a similar role to apply for this position.
