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Credit Recovery Specialist

2 months ago

Ipswich, Suffolk, United Kingdom RGH-Global Ltd Full time
About the Role

We are seeking a highly skilled Credit Recovery Specialist to join our Recoveries Team at RGH-Global Ltd. As a key member of our team, you will be responsible for managing collections and recoveries of the debt portfolio across our clients' book.

Key Responsibilities
  • Ensure accurate billing and interest charges with the Finance Department.
  • Escalate accounts to appropriate stakeholders as needed.
  • Contact customers professionally, adhering to our clients' policies to avoid reputational risk.
  • Mitigate credit loss by taking case-specific actions.
  • Handle and monitor escalated credit reviews.
  • Analyse credit reports and address early warnings.
What We're Looking For

We are looking for a professional and confident individual with a strong understanding of recoveries. The ideal candidate will possess:

  • Excellent written and verbal communication skills.
  • Able to take initiative while following company policies.
  • Strong analytical, administrative, and organisational skills.
  • Assertive in handling confrontation.
What You'll Get

As a Credit Recovery Specialist at RGH-Global Ltd, you will enjoy a competitive salary, annual reviews, equal pay, and a pension scheme. You will also receive:

  • Generous holiday entitlement: 25 days, with options to buy/sell leave, plus your birthday off.
  • Professional development opportunities: training, webinars, and career advancement opportunities.
  • Healthcare benefits: private healthcare, sick pay, and enhanced maternity pay.
  • Flexible working options: hybrid work arrangements available.
  • Perks and discounts: access to exclusive discounts.
  • Free breakfast: daily office breakfast.
  • Team socials: regular outings and events.